F.A.Q.
Booking Phelisha Levi
- How do I book Phelisha Levi? Please use this form to contact Phelisha Levi’s team to book her.
- How long will it take to receive correspondence? All correspondence is returned on Monday, Wednesday, and Friday.
Shipping and Payments
- When are orders shipped? Orders are shipped every Tuesday and Thursday. At times, orders can be shipped earlier than expected.
- Why am I being stopped from purchasing more than one of the same jewelry pieces? Fingerprint Jewelry is a handmade jewelry line that only produces one of each item.
- How much is shipping? Shipping is free for all orders that are $35 or more. For orders less than $35, shipping is calculated at checkout.
- Is a coupon code needed for free shipping if I spend $35+? No, the free shipping option will be available once the minimum amount is spent. Please be sure to select the free shipping option.
- How is my order shipped? These items are shipped via USPS, Fed Ex, or UPS.
- Which payment methods are accepted? All major debit and credit cards are accepted.
Returns and Refunds
- What is the refund policy? All orders can be canceled by Friday evening before shipping. Once tracking information is sent, refunds are no longer accepted.
- What is the return policy? Due to COVID 19, returns are no longer accepted. Once the order is out for shipping, it cannot be returned.
Other Concerns
How do I address any other concerns? Any other concerns please contact us here.