F.A.Q.

Booking Phelisha Levi
  1. How do I book Phelisha Levi? Please use this form to contact Phelisha Levi’s team to book her.
  2. How long will it take to receive correspondence? All correspondence is returned on Monday, Wednesday, and Friday.
Shipping and Payments
  1. When are orders shipped? Orders are shipped every Tuesday and Thursday. At times, orders can be shipped earlier than expected.
  2. Why am I being stopped from purchasing more than one of the same jewelry pieces? Fingerprint Jewelry is a handmade jewelry line that only produces one of each item.
  3. How much is shipping? Shipping is free for all orders that are $35 or more. For orders less than $35, shipping is calculated at checkout.
  4. Is a coupon code needed for free shipping if I spend $35+? No, the free shipping option will be available once the minimum amount is spent. Please be sure to select the free shipping option.
  5. How is my order shipped? These items are shipped via USPS, Fed Ex, or UPS.
  6. Which payment methods are accepted? All major debit and credit cards are accepted.
Returns and Refunds
  1. What is the refund policy? All orders can be canceled by Friday evening before shipping. Once tracking information is sent, refunds are no longer accepted.
  2. What is the return policy? Due to COVID 19, returns are no longer accepted. Once the order is out for shipping, it cannot be returned.

Other Concerns

How do I address any other concerns? Any other concerns please contact us here.

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